Welcome to the reporting site for the Yellow Card scheme
Report a suspected problem or incident:
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A medicine, vaccine, herbal or homeopathic remedy
Some products may appear to be medical devices are actually medicines, for example pre-filled syringes, hormonal contraceptives, or hormonal contraceptive coil.
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A medical device
These are items used to treat or diagnose a condition or an illness, or help with a disability. For example medical devices include: equipment, dressings, implants, artificial limbs, blood glucose strips and meters, low dose heparin preparations for flushing catheters, some types of eye drops, insulin pens, thermometers, wheelchairs and some software/apps.
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e-cigarette
Reporting safety concerns about a e-cigarette or refill containers (otherwise known as e-liquids). This can be reports of side effects or other specific safety concerns regarding the use of these products.
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Suspected side effect, also known as an adverse drug reaction
These are unwanted effects that you consider are linked to taking a medicine. Side effects also include any effects from: misuse, abuse, an error in the way the medicine has been given or overdose (taking too much medicine). Reports can be made for any medicine (including specials and unlicensed products), any vaccine, herbal product, and complimentary remedies such as homeopathic remedies, blood factors (e.g. factors I to XIII) and immunuloglobulins (e.g. anti-D (RHO) immunoglobulin). You can even report suspected side effects from a drug you think might be happening as a result of interactions with food and drink.
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Suspected defective medicine
This is where a medicine is not of an acceptable quality.
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Medicine not working as it should
The medicine you used was not right for what you needed it to do.
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Medicine that you think is a fake
You suspect the medicine you used is fake, or otherwise not genuine.
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Still unsure? Call us on 020 3080 6000.
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events such as where a device
- - broke or failed to work and caused harm or might have hurt someone
- - seems faulty or of poor quality
- - isn’t working as it should
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Still unsure? Call us on 020 3080 6000.
We cannot give you medical advice. If you are worried about your health:
- Talk to your doctor, pharmacist or nurse
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Call the NHS
- (textphone 18001 111)
- If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service available in your country .
Always read the patient information leaflet, or instructions supplied with your medicine or medical device. It lists the known side effects or problems and advises you on what to do.
Download the Yellow Card App!
You can now receive news updates from the MHRA and report side effects to medicines via the Yellow Card app.
You can use your YellowCard website account details on the app to report. Please download it from the Apple App Store, or Google Play Store.
If you have any comments on the app please contact us.
Sign in / Register
If you have already registered with this site, please login.
You can register on the Yellow Card reporting site when you submit a report, or you can register in advance.
